A boil advisory issued by City Utilities July 11 in response to an early-morning water main break in northwest Springfield has been lifted.
CU lifted the boil advisory for customers impacted by the break just after 12:30 p.m. July 12, and customers have been notified, Joel Alexander, media relations manager at CU, said in a July 12 email.
CU announced the break at North Golden and West Kearney Street a little after 7 a.m. July 11. Water service was restored at 8 a.m., though customers were advised they would experience low pressure for a few hours as repairs are completed.
The boil advisory was issued a little after 11 a.m. July 11, asking customers to boil their water before use until further notice. Such advisories are used to take precautionary measures during times of low water pressure or other issues, Alexander said.
CU worked diligently after the main break to ensure safe and reliable water for customers, Alexander said. The duration of boil advisories can depend on a number of factors.
“The duration of an advisory may vary depending on the situation such as the length of time it takes to isolate a leak, make repairs, disinfect, flush, sample and review test results,” Alexander said in the email. “In many cases, the advisory is rescinded within 24 hours.”
CU tested the water in the area affected by the break and received results around 12:30 p.m. July 12, Alexander said. The advisory was lifted after CU received the results.
According to the Missouri Department of Natural Resources, a municipal water system may issue a boil advisory when a problem with water contamination may exist. Advisories are usually issued as precautionary measures.
Utilities in southwest Missouri deal with water main breaks regularly, Alexander said.
“With the topography in our area, significant rainfall, periods of drought and even extreme cold temperatures soil can shift and cause water mains to leak or break,” Alexander said.
